AI for Lifecycle Marketing.
Customer Feedback Campaign
100+ Agents. 40+ Use Cases. 6 Outcomes. 1 Product.
Agentic AI Product for Marketing Teams to Engage B2B Contacts.
Customer Feedback Campaign
Stop guessing what your customers want and start knowing. This isn't another boring survey that gets ignored. It's a proactive, automated campaign that continuously gathers feedback across channels. Turn customer sentiment into your sharpest competitive edge and make data-driven decisions that actually move the needle on retention.
Revenue Leaks
You can’t fix problems you don’t know exist. By the time you send an exit survey, the customer and their revenue are already gone. This reactive approach to feedback is a silent killer of growth, forcing you to burn cash on expensive acquisition while your existing customer base quietly erodes.
- Skyrocketing Acquisition Costs: Acquiring a new customer is 5 to 25 times more expensive than just keeping the ones you already have.
- Unseen Engagement Gaps: A staggering 71% of B2B customers are at risk of churning simply because they are not fully or properly engaged.
- The Proactive Advantage: Proactive engagement yields a 5.4x greater annual increase in customer retention rates compared to waiting for problems to arise.
Data Blindspots
The problem isn't a lack of effort, it's a lack of the right tools. Your teams are stuck in a manual grind, juggling disconnected systems that don't talk to each other. This creates data silos where crucial customer insights get lost, making it impossible to see the full picture.
- Fragmented Customer Data: Only 22% of business leaders believe their teams share data effectively, leaving critical customer insights trapped in departmental silos.
- The Silent Departure: A shocking 56% of customers will leave a business after a negative experience without ever bothering to complain first.
- Overwhelmed by Feedback: Without AI, manually processing thousands of customer comments is impossible, meaning valuable, real-time insights are consistently buried and missed.
Autonomous Intelligence
Deploy the GetReplies Customer Feedback Agent. This isn't just another tool, it's your autonomous intelligence operative. Set a simple goal, and the agent executes a full, multi-channel campaign to gather insights 24/7, turning reactive fire-fighting into a proactive strategy for delighting and retaining your customers.
- Define Your Goal: Simply tell the agent who to target, like "new users with low product adoption," in plain English.
- Automate Segmentation: The agent connects to your CRM, automatically building a precise, dynamic list of contacts who fit your exact criteria.
- Launch Multi-Channel Outreach: The agent autonomously engages customers via personalized emails, LinkedIn messages, and even AI-powered calls to maximize response rates.
- Analyze and Alert: It intelligently analyzes responses for sentiment, identifies key themes, and alerts your teams on Slack about critical feedback instantly.
- Close the Loop: The agent provides a dashboard of actionable insights, empowering you to make product and service improvements that prevent churn.
Future-Proof Retention
Stop letting valuable customers slip away silently. While your competitors are still manually sifting through year-old survey data, you can have a real-time pulse on customer sentiment. Deploy an autonomous feedback engine, get ahead of churn, and turn customer intelligence into your most powerful growth lever.
In It Together.
This journey’s hard. We make it smoother, smarter, and a lot more fun.
Get Started
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AI for Lifecycle Marketing.
Customer Feedback Campaign
100+ Agents. 40+ Use Cases. 6 Outcomes. 1 Product.
Agentic AI Product for B2B Marketing Teams to Engage All Contacts.
See More
Beta Program Invitation
Loss Analysis Survey
Market Research Survey
Proactive Health-Check Campaign
Review & Testimonial Generation
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Customer Feedback Campaign
Stop guessing what your customers want and start knowing. This isn't another boring survey that gets ignored. It's a proactive, automated campaign that continuously gathers feedback across channels. Turn customer sentiment into your sharpest competitive edge and make data-driven decisions that actually move the needle on retention.
Revenue Leaks
You can’t fix problems you don’t know exist. By the time you send an exit survey, the customer and their revenue are already gone. This reactive approach to feedback is a silent killer of growth, forcing you to burn cash on expensive acquisition while your existing customer base quietly erodes.
- Skyrocketing Acquisition Costs: Acquiring a new customer is 5 to 25 times more expensive than just keeping the ones you already have.
- Unseen Engagement Gaps: A staggering 71% of B2B customers are at risk of churning simply because they are not fully or properly engaged.
- The Proactive Advantage: Proactive engagement yields a 5.4x greater annual increase in customer retention rates compared to waiting for problems to arise.
Data Blindspots
The problem isn't a lack of effort, it's a lack of the right tools. Your teams are stuck in a manual grind, juggling disconnected systems that don't talk to each other. This creates data silos where crucial customer insights get lost, making it impossible to see the full picture.
- Fragmented Customer Data: Only 22% of business leaders believe their teams share data effectively, leaving critical customer insights trapped in departmental silos.
- The Silent Departure: A shocking 56% of customers will leave a business after a negative experience without ever bothering to complain first.
- Overwhelmed by Feedback: Without AI, manually processing thousands of customer comments is impossible, meaning valuable, real-time insights are consistently buried and missed.
Autonomous Intelligence
Deploy the GetReplies Customer Feedback Agent. This isn't just another tool, it's your autonomous intelligence operative. Set a simple goal, and the agent executes a full, multi-channel campaign to gather insights 24/7, turning reactive fire-fighting into a proactive strategy for delighting and retaining your customers.
- Define Your Goal: Simply tell the agent who to target, like "new users with low product adoption," in plain English.
- Automate Segmentation: The agent connects to your CRM, automatically building a precise, dynamic list of contacts who fit your exact criteria.
- Launch Multi-Channel Outreach: The agent autonomously engages customers via personalized emails, LinkedIn messages, and even AI-powered calls to maximize response rates.
- Analyze and Alert: It intelligently analyzes responses for sentiment, identifies key themes, and alerts your teams on Slack about critical feedback instantly.
- Close the Loop: The agent provides a dashboard of actionable insights, empowering you to make product and service improvements that prevent churn.
Future-Proof Retention
Stop letting valuable customers slip away silently. While your competitors are still manually sifting through year-old survey data, you can have a real-time pulse on customer sentiment. Deploy an autonomous feedback engine, get ahead of churn, and turn customer intelligence into your most powerful growth lever.
In It Together.
This journey’s hard. We make it smoother, smarter, and a lot more fun.
Get Started